Okay
  Public Ticket #1258944
Mobile showing
Closed

Comments

  • maverg started the conversation

    Hello! On mobile devices I cannot see the website. It shows only a Magento generic error.

  •  21
    Themevast replied

    Can you send me a screenshot error? And provide admin + FTP your site.

    We will check and help you.


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    OK, I send a a screenshot from my mobile device. Here are the ftp data:

    80.83.161.77

    klerocasa

    media2017

    Attached files:  Screenshot_2017-08-01-09-16-14-505_com.android.browser.png

  •  21
    Themevast replied

    Please send me user and password admin


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •  21
    Themevast replied

    Hi,

    Your problem solve.

    http://prntscr.com/g2vs2d


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    OK, thank you

  • maverg replied

    Hello! Another problem. I you see the product detail, the main pic covers the description.

  •  21
    Themevast replied

    We have fixed it. Please check!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    Hi! I need more support. How can I disable Newsletter popup?

    How can I edit the orizontal menu on the right of Categorie (HOME, BEST SELLER, NEW PRODUCT, etc.)? How can I add pages link to it?

    How can I edit sided social icons?

    Thank you

  •  21
    Themevast replied

    Hi,

    So sorry by reply late,

    1. Disable Newsletter popup: Remove folder app\design\frontend\tv_arion_package\tv_arion\template\themevast\newsletter

    2. Edit newproduct,bestseller,hot sale in file app\design\frontend\tv_arion_package\tv_arion1\template\themevast\megamenu\megamenu.phtml

    3. Add page link same in CMS > Static Block > Block Menu Links Blog

    4- How can I edit sided social icons? 

    Amin > CMS > Static Block > block-social-right


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    Hello! I need to edit http://www.klerocasa.it/index.php/contacts this page. How?

    Thank you!

  •  21
    Themevast replied

    You can edit in admin > CMS > Static Block > Contacts Map


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    I think this static block does not correspond to the page http://www.klerocasa.it/index.php/contacts.

  •  21
    Themevast replied

    problem by modules Clarion_Contactsgooglemap

    I disable it and problem solve.


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    How did you disable Contactsgooglemap module? I can see it still installed. 

    Now I see the contact page is ok, thank you. But The home page is a disaster! All the products are in column one below the other. I did nothing in home page. How is it possible?

  •  21
    Themevast replied

    Hi,

    I disable contact google as change name Clarion_Contactsgooglemap.xml_ in /public_html/app/etc/modules

    Homepage broken by product with special price not set day end. 

    http://prntscr.com/ghoizd


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    OK thank you! 

    How can I edit http://www.klerocasa.it/index.php/contacts page? How can I edit contact form?

  •  21
    Themevast replied

    How do you want edit?


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    From static block Contacts Map I can edit the map and the addresses below it. But I cannot edit the form on the left.

    How can I set its fields? Which email send to?

  • maverg replied

    Sorry, one problem: in home page it not shows more the categories on the left. What's happened?

  •  21
    Themevast replied

    Menu showing, You can edit contact form in file /public_html/app/design/frontend/tv_arion_package/tv_arion/template/contacts/form.phtml


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    Hello! A problem on website homepage: New products are shown in column. I checked if there are products with start special price date and not ending date, but I cannot find them. 

    Then on the left side, the product with special price are shown again in column.

  •  21
    Themevast replied

    Your problem have fixed. Please re-check!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  • maverg replied

    Thank you! But now I notice that in the product page the buttons 'Add to cart' and others do not work. 

  •  21
    Themevast replied

    Hi,

    Now, It working


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!