Hello! On mobile devices I cannot see the website. It shows only a Magento generic error.
Can you send me a screenshot error? And provide admin + FTP your site.
We will check and help you.
If you like our template and happy with support,
Please rate help us 5 star. Because it really help us a lot, Many thanks!
OK, I send a a screenshot from my mobile device. Here are the ftp data:
Attached files: Screenshot_2017-08-01-09-16-14-505_com.android.browser.png
Please send me user and password admin
Your problem solve.
OK, thank you
Hello! Another problem. I you see the product detail, the main pic covers the description.
We have fixed it. Please check!
Hi! I need more support. How can I disable Newsletter popup?
How can I edit the orizontal menu on the right of Categorie (HOME, BEST SELLER, NEW PRODUCT, etc.)? How can I add pages link to it?
How can I edit sided social icons?
So sorry by reply late,
1. Disable Newsletter popup: Remove folder app\design\frontend\tv_arion_package\tv_arion\template\themevast\newsletter
2. Edit newproduct,bestseller,hot sale in file app\design\frontend\tv_arion_package\tv_arion1\template\themevast\megamenu\megamenu.phtml
3. Add page link same in CMS > Static Block > Block Menu Links Blog
4- How can I edit sided social icons?
Amin > CMS > Static Block > block-social-right
Hello! I need to edit http://www.klerocasa.it/index.php/contacts this page. How?
You can edit in admin > CMS > Static Block > Contacts Map
I think this static block does not correspond to the page http://www.klerocasa.it/index.php/contacts.
problem by modules Clarion_Contactsgooglemap
I disable it and problem solve.
How did you disable Contactsgooglemap module? I can see it still installed.
Now I see the contact page is ok, thank you. But The home page is a disaster! All the products are in column one below the other. I did nothing in home page. How is it possible?
I disable contact google as change name Clarion_Contactsgooglemap.xml_ in /public_html/app/etc/modules
Homepage broken by product with special price not set day end.
OK thank you!
How can I edit http://www.klerocasa.it/index.php/contacts page? How can I edit contact form?
How do you want edit?
From static block Contacts Map I can edit the map and the addresses below it. But I cannot edit the form on the left.
How can I set its fields? Which email send to?
Sorry, one problem: in home page it not shows more the categories on the left. What's happened?
Menu showing, You can edit contact form in file /public_html/app/design/frontend/tv_arion_package/tv_arion/template/contacts/form.phtml
Hello! A problem on website homepage: New products are shown in column. I checked if there are products with start special price date and not ending date, but I cannot find them.
Then on the left side, the product with special price are shown again in column.
Your problem have fixed. Please re-check!
Thank you! But now I notice that in the product page the buttons 'Add to cart' and others do not work.
Now, It working
Hi! A strange thing: my client said from his iphone (4 or 5) when he see the website homepage, after the menu bar and before the products grid, 2 menu appear: "Acquista per" and "Confronta"(compare). These 2 menu appears only on his phone. How can I remove them?
Can you send me a screenshot?
Hello! I need to change some english texts:
-The text in the popup when I add a product to cart.
-The text in the popup when I remove a product from cart.
-The text in the checkout process when I check Paypal payment method.
How can I do that? Thank you!
Please translate in file /public_html/app/locale/it_IT/Mage_Page.csv
I do example for you 2 text in bottom this file.
Please check and edit it.
Hi! In the Shop by block ('Acquista per' in italian) I cannot control the attributes I want to display. I set them as Filterable (with results), but they do not appear in the block. Only Size and Color appear.
Hi! The search function in the top header seems not working. If I try searching, it never finds anything.
It working. Please check!