Okay
  Public Ticket #1805615
Theme installation
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Comments

  •  1
    Matija started the conversation

    Hi,

    I need big help about installing Techno Store theme on Magento ver. 2.2.6.

    I have seen your install guide and video but I need to install theme directly on server, not locally.

    Please be kind and provide me help and detailed step by step instructions how to install theme.

    Thanks,

    Matija

  •  64
    Themevast replied

    hi.

    You installed or not?

    Please provide admin + ftp + ssh access. And which verson homepage you want to install?

    Thanks!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •   Matija replied privately
  •  64
    Themevast replied

    hi,

    have some issue with your server.

    1, your hosting not enough memory  

    2. with magento 2, you must have ssh access (or sftp). all extension and all theme magento 2 must run ssh command line to upgrade.

    thanks!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •   Matija replied privately
  •  64
    Themevast replied

    hi,

    because we dont have ssh access, we cant rum command upgrade theme. so magento cant deploy normal.
    you can see not display our extension in backend. ssh is require for magento 2.

    thanks!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •   Matija replied privately
  •  64
    Themevast replied

    hi

    we cant connect. please re-check.or some reason relate with my country is Viet Nam. please check with hosting provider.

    thanks!




    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •  1
    Matija replied

    Can you send me your IP address?

  •  1
    Matija replied

    or we can try to run ssh commands under 3. of install guide?

    3: run ssh command in root folder isntall magento:
    + php bin/magento setup:upgrade
    + php bin/magento setup:static-content:deploy -f
    + php bin/magento indexer:reindex
    + php bin/magento cache:flush

  •  64
    Themevast replied

    yes,this command correct.
    please run it.

    my ip: 113.175.130.157

    thanks!


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •  1
    Matija replied

    Hello,

    i have magaed to install theme fully, but there is no blocks like on demo.

    Also i cant find settings for menu and how to change it?

    Do you have detailed instructions how to setup template?

    Is there any other type of communication with you like Skype or Whatsapp because ticketing system is taking to loong.

    Thanks

  •  64
    Themevast replied

    dear i fixed for you . Menu please go to Themevast->Manage Megamenu_>Main Navigation Full Width->edit >Top Menu . Thank !


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!

  •  1
    Matija replied

    Thanks!

    How can I enable "ALL CATEGORIES" menu? Its dead.

    I cant register as new user, login doesent work.

    Checkout also doesent work.

    Do you have detailed documentation for setting up theme?

  •  64
    Themevast replied

    hi,

    i fixed it.  The documentation in attachment file.

    thanks!

    Attached files:  documentation.zip


    Themevast Team,

    If you like our template and happy with  support, 

    Please rate help us 5 star. Because it really help us a lot, Many thanks!